• The Problem
  • About Us
  • Innovation Stories
  • Articles
  • Get Involved
  • Contact
Subscribe
Search...
Menu Close
Back

Supporting children of RAF families

Co-creating a digital solution

Children in RAF families often move homes frequently, making it hard to hold onto friendships. The RAF support them through the Airplay programme, and One YMCA were awarded the contract to deliver it. They wanted to meet young people where they are - to complement face-to-face with digital - but needed to ensure the solution addressed a real need.

alt here

Co-creating with young people

One YMCA worked with RAF children to co-create an online space that put young people at the heart. By gathering insights from staff and young people, they shaped a platform that felt safe, engaging, and easy to use - extending the reach of Airplay beyond the physical sessions.

A safe space to feel close

The platform helped children feel close, even miles apart - a place to share experiences and hold onto friendships despite life changes.

For staff, it streamlined communication and programme management - freeing more time for meaningful youth work.

Task List Check Streamline Icon: https://streamlinehq.com

13 hours saved per week through streamlined admin

Smiley Happy Streamline Icon: https://streamlinehq.com

Unanimous user approval among young audience

Network Users Streamline Icon: https://streamlinehq.com

Extended reach with a digital-first experience

Conversation Sync Streamline Icon: https://streamlinehq.com

Continued improvements and feedback

"We've taken Airplay Connect from an idea to a reality, and we're delighted with what's been created"

- Tom Cavalot, Head of Airplay - One YMCA

YMCA logo

Innovation is for all of us

Get involved

Next innovation story

2× revenue 3× sign-ups

Fresh ideas to re-energise a member base

Subscribe
  • Privacy
  • Accessibility
  • © Big Echo 2025